FAQs

Welcome to the Andanni Limited online store! We are delighted to introduce you to our extensive range of top-quality products, including sporting goods, home and garden items, gear, and apparel, all available at highly competitive prices. Our primary objective is to provide our valued customers with exceptional value and outstanding customer service, ensuring a satisfying and enjoyable shopping experience.

Protecting your personal information and respecting your privacy are our utmost priorities at Andanni Limited. In this privacy policy, we aim to address the most commonly asked questions regarding our data collection, usage, and protection practices.

How can you access, update, or delete your personal information?
For residents of the European Economic Area (EEA), we process your personal information in compliance with the General Data Protection Regulation (GDPR). We only process your personal information when we have a lawful basis for doing so, which may include your consent, the performance of a contract, compliance with legal obligations, or legitimate interests. You have the right to withdraw your consent for us to process your personal information at any time. We are fully committed to safeguarding your privacy and ensuring the security of your personal data. If you have any concerns or questions about our privacy policy or how we handle your personal information, please do not hesitate to contact us.

Do we share your personal information with third parties?
There may be instances where we need to share your personal information with third-party service providers to facilitate website operations, conduct business activities, or deliver services on our behalf. However, we want to assure you that we only collaborate with reputable service providers who prioritize the protection of your privacy. Furthermore, we may disclose personal information if we are legally obligated to do so. Rest assured, we comply with all applicable laws and regulations and only share personal information to the extent required by law.

What are cookies, and how do we use them?
Cookies are small files that we utilize at Andanni Limited to enhance your browsing experience and provide you with personalized content. These files enable us to remember your preferences, analyze your behavior on our website, and improve our services. Rest assured that our use of cookies strictly adheres to industry standards and regulations governing data privacy and security. If you prefer not to use cookies, you have the option to disable them in your browser settings. However, please note that disabling cookies may impact the functionality of our website and limit your access to certain features.

What personal information do we collect?
At Andanni Limited, we may collect various types of personal data from our users or customers, such as names, email addresses, physical mailing addresses, phone numbers, payment details, and website browsing behavior. We gather this information to provide our services, communicate effectively with you, process payments securely, and enhance our overall offerings. However, we only collect information that is necessary for these purposes and always with your explicit consent.

How do we use your personal information?
At Andanni Limited, we collect personal information solely for the purpose of providing our services, maintaining effective communication with you, processing payments securely, and enhancing our offerings. We do not employ or share your personal information for any other purposes, and we take all necessary precautions to protect your data from unauthorized access or disclosure. We adhere to all applicable privacy laws and regulations, and we maintain strict confidentiality in handling your personal information. If you have any inquiries or concerns regarding how we use your personal information, please feel free to reach out to us.

Our commitment to your privacy and data security is of utmost importance to us at Andanni Limited. We have implemented several security measures to safeguard your personal information:

  • Data encryption: We employ encryption techniques to protect your data both during transit and when stored in our systems. This ensures that your information remains confidential and inaccessible to unauthorized parties.
  • Access controls: We have strict access controls in place to ensure that only authorized employees, contractors, and agents who require access to your personal information can obtain it. This helps prevent unauthorized use or disclosure of your data.
  • Regular security assessments: We conduct frequent security assessments and reviews to identify and address any potential vulnerabilities in our systems. By staying proactive in assessing our security measures, we strive to maintain the integrity and confidentiality of your personal information.
  • Employee training: We provide regular training to our staff to ensure they understand the significance of data protection and how to handle personal information securely. This includes educating our employees on best practices, privacy policies, and the proper handling of sensitive data.
  • We take your privacy seriously and are dedicated to continuously reviewing and updating our security practices to meet the highest standards of data protection. If you have any questions or concerns about how we protect your personal information, please don’t hesitate to contact us using the information provided in this policy.

How do we protect your personal information?
At Andanni Limited, we are committed to protecting your personal information and maintaining its security. We have implemented a comprehensive range of technical and organizational measures to safeguard your data and prevent unauthorized access, modification, disclosure, or destruction. These measures include but are not limited to:

  • Secure data storage: We utilize secure servers and databases to store your personal information, implementing industry-standard encryption techniques to ensure its confidentiality.
  • Access controls: We restrict access to your personal information to authorized personnel only. Our employees, contractors, and agents are bound by strict confidentiality obligations and access your data only on a need-to-know basis.
  • Regular security assessments: We conduct regular security assessments and reviews to identify and address any potential vulnerabilities in our systems. This allows us to maintain the integrity and confidentiality of your personal information.
  • Data transfer protocols: We employ secure data transfer protocols, such as SSL/TLS encryption, to protect your information during transit. This ensures that your data remains encrypted and protected when transmitted between your device and our servers.
  • Employee training: We provide comprehensive training to our employees to raise awareness about data protection and privacy practices. This training ensures that our staff understands the importance of safeguarding personal information and adheres to strict security protocols.

How can you control cookies?
Cookies are small text files that are placed on your device when you visit our website. They help us enhance your browsing experience by providing personalized content and services. If you wish to control or delete cookies, you can adjust your browser settings accordingly. Most web browsers allow you to manage cookies through their settings. However, it’s important to note that disabling cookies may limit your access to certain features or content on our website.

How can you make a complaint about your personal information?
If you have any concerns or complaints regarding the handling of your personal information, we encourage you to contact us using the provided contact information in this policy. We take all complaints seriously and are committed to addressing and resolving them in a timely and appropriate manner. If, for any reason, you are dissatisfied with our response, you have the right to contact your local data protection authority for further assistance.